Pricing

Starter support command center for small stores

SupportDesk Helper helps small ecommerce store owners avoid missed customer messages, especially after working hours, by using policy-based reply drafts, after-hours auto-replies, ticket tracking, and refund-risk visibility.

Starter

One plan, three billing cycles

Start with a 7-day free trial. A card is required, and billing starts after the trial unless you cancel.

Built for small stores that are not ready for a complicated helpdesk.

Monthly billing

$19per month

7-day free trial, then $19/month. Card required.

Choose Monthly

Quarterly billing

Best value for testing

$49every 3 months

7-day free trial, then $49/3 months. Card required.

Choose Quarterly

Yearly billing

Best savings

$149per year

7-day free trial, then $149/year. Card required.

Choose Yearly

Included in Starter

Track support tickets

Public support form

Inbound email tickets

After-hours auto-reply

Policy-based reply drafts

Manual send replies

Ticket history

Refund risk dashboard

Dashboard cleanup / cleared ticket history

Create a workspace, then choose a billing cycle from the Billing page. Your card is collected during checkout.

Stripe checkout is available from owner Billing settings.

More plans may be added later based on store needs and usage.